Timesheet FAQs

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Job seekers > Timesheet FAQs

FAQs

How do I fill out my timesheet if I was sick?

Please enter your normal working hours and select ‘Sick’ in the ‘Attendance/Absence Type’ drop-down box.
How do I fill out my timesheet if there is a public holiday?

If there is a public holiday and you DID NOT work please leave this blank, if you did work please enter the hours as normal.
How do I request annual leave?

Please contact your Consultant if you are taking annual leave, there is no field for annual leave to be entered in the timesheets and leave the day blank.
How do I make a change on my timesheet after I have submitted it?

Unfortunately once you have submitted your timesheet for approval it cannot be edited unless it is rejected by Ryan or the Approver. Please contact us to reject your timesheet so you can make your changes and resubmit.
What do I do if I can’t remember my log-in details or have locked myself out of the system?

Please contact Maegan at maegan@ryan.co.nz.
What time do I need to submit my Timesheet by?

Timesheets must be submitted by 9am on a Monday morning.
Do my log in details change if I start a new temporary assignment?

Once you have been set up with a Ryan Portal user and password these details will be the same for all assignments.
What happens when I finish my final temporary assignment?

Once your assignment is completed and you are not starting a new one the following week your annual leave will automatically be paid to you.
What day will I be paid?

Your wages will be available in your bank on a Wednesday evening/Thursday morning.