Hopefully you'll find the answers you are looking for here. If you don't, please get in touch. We're always happy to help.
FAQ
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What should I enter on my timesheet when it is a public holiday?
Only enter actual hours that you have physically worked on a public holiday. Otherwise please leave that day blank.
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What day will I be paid?
All funds will be available Thursday morning.
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How do I request sick/holiday pay?
Please email Maegan with your requests for sick or holiday pay and leave it blank in the timesheet. Her email address is maegan@ryan.co.nz
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What should I do if I work a public holiday?
Only enter hours if you physically work on a public holiday. In this situation please enter your hours using standard in the attendance/absence type drop down menu.
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When do timesheets need to be entered?
All online times sheets must be submitted by 9:00am on the following Monday morning.
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What should I do if I forget my password or lock myself out of my account?
Please email Maegan and she will reset your password. Her email address is maegan@ryan.co.nz